Tech Support
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Activity overview
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Tech Support created an article,
How can I get webhook responses?
Shufti Pro has a webhook mechanism in place that is used to receive updates about the status of verifications. Details of the webhook mechanism are mentioned below. The callback mechanism is to be...
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Tech Support created an article,
503 (Service Unavailable)
The server is currently unable to handle the request due to a temporary overloading or maintenance of the server. The implication is that this is a temporary condition which will be alleviated afte...
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Tech Support created an article,
502 (Bad Gateway)
The server, while acting as a gateway or proxy, received an invalid response from the upstreamserver it accessed in attempting to fulfil the request. This status code appears if the server was acti...
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Tech Support created an article,
501 (Not implemented)
This status code suggests that the server does not support the functionality required to fulfil therequest. This is the appropriate response when the server does not recognise the request method an...
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Tech Support created an article,
What does 500 Status Code (Shufti Pro Error) mean?
This error server encountered an unexpected condition which prevented it from fulfilling the request. This is returned due to a server side error from Shufti Pro's end.
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Tech Support created an article,
429 (Too Many Requests)
This status code is returned in case too many requests are sent to the server. For the productionaccount, Shufti Pro allows 60 requests per min. Similarly, for the test environment, Shufti Pro allo...
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Tech Support created an article,
409 (Conflict)
The request could not be completed due to a conflict with the current state of the resource.This code is only allowed in situations where it is expected that the user might be able to resolve the...
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Tech Support created an article,
404 (Not found)
The server has not found anything matching the Request-URL. No indication is given of whether the condition is temporary or permanent. The 410 (Gone) status code SHOULD be used if the server knows,...
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Tech Support created an article,
403 (Forbidden)
The server understood the request but is refusing to fulfil it. This may be due to the service not being enabled for your account. Please contact your account manager OR contact us by creating a ti...
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Tech Support created an article,
402 (Invalid Request)
This status code occurs when the request has missing parameters. In the API requests, generally, there are some compulsory and some optional parameters. In case one of the compulsory parameters is ...